It is unfortunate that human nature is such that it causes people to be quick to complain and yet so slow in complimenting. In order to not fall into this category we want to acknowledge the positive changes that are taking place at Hyde Park Condominiums/Hyde Park Greens Apartments. As long time residents, we know first-hand that much of this is attributed to Lauren the on-site property manager whom they now have. Since taking on this challenging position, Lauren is instrumental in handling complaints and requests in a timely manner. She is attentive, professional, and really cares about improving this community. Lauren’s dedication, professionalism, and her overall knowledge of what’s needed to run a property. Additionally, she is doing a great job in not renewing the leases of problematic tenants and has heightened the screening for new tenants. The new lightning and installation of video cameras has given a great sense of security and well-being. Also, kudos to maintenance supervisor Mike and his team who are doing a terrific job in handling the day-to-day maintenance. Keep us the great work, it’s appreciated!
— T. Gill and J. O’gorman
Fenix, I just wanted to thank you for all your updates and feedback. I truly get a wonderful feel with this new transition of management. I’m living at this location, this coming July, 16yrs. Where does the time go..so happy with our super and custodians and the building in general. I hope this relationship will continue to flourish, with all working together to continue to make this building a happy “home” for all. Thank you again for your services.
— Phyllis F.
Louis, You’re the man…I wish all the building managers were as diligent, responsive, and hard working like you!
I just wanted to personally thank you for attending our meeting. Your time and expertise are greatly valued and appreciated, and I feel that great strides in the right direction were made last night. Its very clear to me that we are in good hands with Trion!
— Dana B.
Dear Laura, I am one of the board member at 67-30 Dartmouth Street, Forest Hill. Thanks for taking care of our building. Thanks for your help and your time is greatly appreciated.
— Hong X.
TRION has been around for a bit. We’ve been in contact for a few years on our whereabouts throughout the 3 property managers we were with within a two year time span. Our Board approved a transition to Trion because of lackluster performance of the last company, which was oversold to us during the interview. By far, even our sponsor accepts that Trion has done more for our building than their predecessors even with disapproval at first. Trion has been growing with us now that they are in the New York City 5 Borough territory. This is the land where few really excel at property management with one of the strictest set of building and housing codes in the country and with the oddest types of owners we can find in dense housing. Remediation for us has taken years, but that’s part of our strategy to be whole again with the limited cash flow we have. We see progress in the right direction.
— Ken W.
Very impressed with your efficiency.
— Bonnie M.
Thank you so much for sending the approval letter to me so quickly.
I very much appreciate all the help that you have given throughout this process and the timely way you have answered all my questions.
— Jeanne A.
Your response is exactly why we choose Trion. — Lou N.
Gentlemen, if I had you both on all of my deals, I would not have so many gray hairs.
Thank you for you timely and efficient attention to this matter. — Riad M.
Love the communication 🙂 — Mary Jean H.
Yes, I missed it, thanks for the beautiful job putting it all together, never had an application so neat. I’ve been on board for many years and never seen an Application like that before. Thanks for your expert work. I accept the application. — Renee A.
Thank you for your loyalty, “that is price less”
You are 100% right, if you compare my set ups on that property with what she send you my deal price for you was $23,526,000 compare with hers $23,800,000.
But you did shows your professionalism and loyalty and I thank you very much.
Please lets make a deal together.
Thanks again — Isaac K.
Congratulations! It is well deserved because we know how hard you work!
Hope it also means you got a raise and more help! — Jolene
If this is a promotion, CONGRATULATIONS but……you were already at the top of my list!
Wishing y’all an enjoyable weekend. — Yola
The application looks great! The Board had recently discussed raising/revamping the application and sublet fee structure – I believe it will be voted on at our meeting on Tuesday, so be ready for those numbers to change!
Thank you! — Dana B.
You, Fenix, Domenick and Russell did a stellar job tonight. We thank you. It’s been a long time since things felt so positive. You showed us what professionals could do. — Lou M.
I like the building and the super, and the management office has always been reasonable. If I were staying in Harlem, I’d be renewing my lease!
— John H.
Thank you very much Laura. You have been so very helpful and responsive.
— Mindy T.
Thank you so much for following up on these issues so promptly! You are so efficient and helpful
— Tina B.
Thank you for your assistance today in our final walk-through of the apartment. I want to thank you for your professional demure and assistance while we were residents at Stonington Estates. Both my spouse and I wish you and your family well, and all of Trion Management well wishes to a successful business.
— Naomi L.
What a lovely note. We are glad we found you. Our life on the board has been much easier since you took on our building. It has been a pleasure working with both you and Fenix.
Wishing you and your family a happy holiday, and a healthy new year filled with wonderful memories.
— Bonnie M.
In this day and age, it is very common for people to complain about all matter of things. We would like to take time to give praise and thanks to Lauren and Mike. Lauren’s management skills, customer service, prompt responses, and professionalism are of the highest order. Mike and his maintenance team are fantastic. In the past many maintenance problems consisted of hasty patch work. Mike has replaced patch work with immediate attention and repair. The consistent presence of the maintenance team on the property, especially at this time is very reassuring. We thank you all, for not only making Hyde Park Greens again, but for giving us a greater sense of security, safety, attention, and well being.
— Thelma and Jerry
Thank you so much. You guys are by far the best management company I have ever dealt with. Appreciate it a lot.
— Aman S.
Just wanted to let you know the plumber came by yesterday morning to fix the sink, and it is working great. The plumber did a great and fast job. Thank you for having him look at it!
— Cassie B.