Trion’s Leadership Team

Carmelo Milio, CPM

Carmelo Milio, CPM
President and Director of Property Management

As a recognized leader in property management and as an advocate on behalf of landlords and boards throughout NY and CT, Carmelo Milio, CPM serves as President of Trion Real Estate Management and Founder of Trion Holdings. Milio spearheaded Trion Management’s growth to over 2,400 units spread out over 35 buildings and has founded Trion Holdings as a platform for acquiring undervalued and value-add multifamily properties in New York City and the Tri-State Area.

Milio holds the industry’s highest designations of Certified Property Manager (CPM®) from the Institute of Real Estate Management of New York City and serves as the President of Westchester Counties largest Real Estate Organization with over 1,800 members, The Building & Realty Institute of Westchester and The Mid-Hudson Region (BRI). Carmelo Milio, CPM graduated from Pace University’s Lubin School of Business with a BA in Business Administration.


Laura Puerta, M.A.

Laura Puerta, M.A.
Director of Operations

Laura Puerta joined the Trion team in 2012, as the Director of Leasing and Sales. In this role, she expanded the company’s residential and co-op/condo leasing services, to include the successful rental of over 500 units throughout Manhattan, Westchester and the Bronx. Trion’s expertise in the rent stabilized and fair market leasing protocols has acted as an invaluable guide to owners and residents alike over the years. Her team’s ability to provide quality customer service has been a proven tool in maintaining high tenant retention, while increasing profit margins for owners. In 2018, the promotion to Director of Operations, included the overall management of the office’s daily operations, including overseeing all delinquent and legal resident accounts. Her passion for helping others, along with her innate talent for business, encourages owners and residents alike of the company’s mission to provide a “peace of mind” to all clients. She holds a M.A. in Psychology from Yeshiva University and a Masters in Social Work from Fordham University.


Giovanni Puerta, ARM

Giovanni Puerta, ARM
Account Executive

Giovanni Puerta joined Trion Real Estate Management in 2006. In September of 2016, he was promoted to the Account Executive for Property Management. In this role, he oversees the Property Management Division and its team of Property Managers which currently manages an estimated 2,400 units located throughout New York City and Westchester. Since joining the firm in 2006, Giovanni has held various positions namely Property Manager and Senior Property Manager. Over the past twelve years, Giovanni’s management of diverse residential properties has exposed him to a wide array of different obstacles that have helped fine-tune his problem-solving skills. His role as the lead trainer for his Property Management team and his commitment to continuing education has helped sharpen his financial analytical skills and develop a passion for the analysis of the overall financial performance of the client.

Giovanni holds the industry’s second-highest designations of Accredited Residential Management Manager (ARM®) from the Institute of Real Estate Management of New York City. He is also a Licensed Real Estate Broker. Mr. Puerta received his Bachelor of Arts in Communications from the University At Albany.

Attention Residents: Read our COVID-19/Coronavirus Updates

Dear Residents,

Due to the Coronavirus (COVID-19) pandemic, the staff at Trion Real Estate Management will be working remotely. Our team understands the importance of our responsiveness and support for all our residents and will be available each day, through all our normal channels.

However, our offices will be closed to the public till further notice.

If you are a resident, we encourage you to visit our online Payments and Requests Portal to ensure timely delivery and the quickest response.

If you are a tenant and need assistance during the COVID-19 pandemic, please see the following:

  • Residential tenants: You can apply for unemployment if you have lost work. Remember to apply for assistance early in the day, here.
  • NYC tenants - you are also able to apply for unemployment if you have lost work. Remember to apply for assistance early in the day, here. As a NYC tenant you are also able to apply for rent assistance available through FHEPS. Not all renters will qualify for this assistance, but you should still inquire.
  • Commercial Tenants - NYC has interest free loans up to $75,000.00 for Commercial Tenants through the small business services website. Please visit the website to apply.SBA loans are also available for businesses during these hard times. Applicants may apply online, receive additional disaster assistance information and download applications here. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email for more information on SBA disaster assistance.

It is our #1 priority to maintain your property and our service to you during these hard times. We ask that you reach out to the appropriate agencies for rental payment assistance. Please be Safe.

Thank you,

Carmelo Milio, CPM
Trion Real Estate Management